Troubleshooting Implementation of the DSS

Please check the following items when troubleshooting the implementation of the DSS:

  • Confirm that all instructions on the DSS wizard page have been followed, and the code snippets have been copied exactly.
  • Make sure the DSS code does not reside within another <form> element on the page.
  • Try using the developer tools included with the browser that is being used to see if it identifies a javascript error.
  • If the error, "'JSON' is undefined" occurs, a couple of things should be checked. Verify that the page has an opening <!DOCTYPE html> tag. If a http-equiv meta tag is included on the page, it should indicate the latest IE compatibility. At the time of the writing of this documentation, that would be: <meta http-equiv="X-UA-Compatible" content="IE=edge" />

The Trusted Source for Authorized Inventory

TrustedParts.com was created by ECIA in collaboration with participating distributors as a free service to support the authorized electronic components industry by giving users access to aggregated price and availability data for genuine parts from only authorized sources.

While other inventory aggregation sites may include data from sources that are not authorized by the manufacturer, ECIA works extensively on an ongoing basis to verify that price and availability data displayed on TrustedParts.com is only for products for which the distributors are authorized/franchised. This is why TrustedParts.com is the best source for searching the authorized channel for the electronic components you need.
Membership in ECIA is not required to participate on the site.

To learn more about how to list your inventory, or to view our Terms of Use and other information related to participating on TrustedParts.com, please visit our documentation for participating distributors.

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